Terms and Conditions of Service

Last Updated: June 22, 2026 Effective Date: May 24, 2026

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and TradeTrack TCG, a sole proprietorship registered in Hong Kong SAR ("Company", "we", "us", "our"), operating the website tradetracktcg.com and related services (collectively, the "Service").

BY ACCESSING, REGISTERING FOR, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE ALL USE OF THE SERVICE.

1. Definitions

1.1. "Service" means the TradeTrack TCG software-as-a-service platform, including all software, websites, mobile applications, APIs, documentation, and related services provided by the Company.

1.2. "Content" means any data, text, information, images, files, inventory records, transaction records, metadata, or other materials uploaded, submitted, posted, transmitted, or otherwise made available through the Service by the User.

1.3. "User" means any individual or entity that accesses or uses the Service, whether or not a paying subscriber.

1.4. "Paddle" means Paddle.com Market Limited and/or its affiliates, the Merchant of Record for all paid transactions.

2. Acceptance and Modifications

2.1. Use of the Service constitutes irrevocable acceptance of these Terms.

2.2. The Company reserves the absolute right, in its sole and unfettered discretion, to modify, amend, supplement, or replace these Terms at any time, with or without notice. Modifications take effect immediately upon posting to the Service.

2.3. Continued use of the Service after any modification constitutes acceptance of the modified Terms. It is the User's sole responsibility to review these Terms regularly.

2.4. If you do not agree to any modification, your sole remedy is to immediately terminate your account and cease all use of the Service.

3. Eligibility

3.1. The Service is intended exclusively for use by individuals aged 18 years or older and by legal entities. By using the Service, you represent and warrant that you are at least 18 years old, have full legal capacity to enter into this Agreement, and are not barred from using the Service under any applicable law.

3.2. The Service is not directed at, and may not be used by, minors under any circumstances.

3.3. You represent and warrant that you are a sophisticated commercial party with sufficient knowledge, experience, and resources to evaluate the risks and merits of using the Service.

4. Account Registration and Security

4.1. You are solely and exclusively responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorized by you.

4.2. The Company has no obligation to verify the identity of any User and bears no liability whatsoever for unauthorized access to any account.

4.3. You agree to notify the Company immediately of any unauthorized use or suspected security breach. Failure to do so shall not give rise to any liability on the part of the Company.

4.4. The Company reserves the right to suspend, terminate, or delete any account at any time, for any reason or no reason, without notice, refund (subject to Section 5.3), or liability.

5. Payment, Billing, and Refunds

5.1. All paid subscriptions, transactions, and payment processing are handled exclusively by Paddle acting as Merchant of Record. The Company does not collect, store, process, or have access to any payment card information, banking details, or financial credentials of any User.

5.2. By making a purchase, you enter into a separate contractual relationship with Paddle governed by Paddle's own terms of service and privacy policy. The Company is not party to that relationship and disclaims all liability arising from it.

5.3. 14-Day Refund Window. You may request a full refund of any subscription charge within fourteen (14) days of the date that charge is made by contacting support@tradetracktcg.com or Paddle, the Merchant of Record. Any refund validly requested within this fourteen (14) day window will be granted in full. This right applies to the initial purchase and to each subsequent renewal charge.

5.4. After the Refund Window. Once the fourteen (14) day refund window for a given charge has elapsed, that charge is non-refundable except where a refund is required by mandatory applicable law. Cancellation after the refund window does not entitle you to a refund of pre-paid fees for the remainder of the then-current billing period, but you will retain access to paid features until the end of that period.

5.5. The Company reserves the unilateral right to change pricing, introduce new fees, modify subscription tiers, or alter any commercial terms at any time, with prospective effect.

5.6. Failure to pay any amount when due may result in immediate suspension or termination of the Service without notice.

6. License Grant to User

6.1. Subject to your continuous compliance with these Terms and payment of all applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business purposes during the subscription term.

6.2. This license terminates automatically and without notice upon any breach of these Terms.

6.3. No rights are granted by implication, estoppel, or otherwise. All rights not expressly granted are reserved by the Company.

7. Ownership of Content and Data

7.1. Content License. By submitting, uploading, or otherwise making available any Content to the Service, you grant the Company a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, transferable, sublicensable (through multiple tiers), non-exclusive license to host, store, reproduce, modify, create derivative works of, distribute, publicly display, publicly perform, transmit, analyze, anonymize, aggregate, commercialize, and otherwise use such Content for any purpose whatsoever, including but not limited to: operating and improving the Service, training machine learning models, generating aggregated industry analytics, marketing, and any commercial purpose the Company deems appropriate.

7.2. Anonymized and Aggregated Data. You acknowledge and irrevocably agree that any anonymized, aggregated, derived, or de-identified data extracted, computed, or generated from your Content shall be the sole and exclusive property of the Company. The Company may use, sell, license, or otherwise commercialize such data in perpetuity without any obligation to you, including any obligation of compensation, attribution, or notification.

7.3. Representation of Rights. You represent and warrant that you own all Content you submit or have all necessary rights, licenses, consents, and permissions to grant the licenses set forth above, and that the Content does not infringe any third-party rights.

7.4. Backup Disclaimer. The Company has no obligation to back up, retain, or preserve any Content. You are solely responsible for maintaining your own backups.

7.5. Deletion on Termination. Upon termination of your account, the Company may, at its sole discretion, delete all Content immediately and without notice. The Company shall have no liability for any such deletion.

8. Acceptable Use Restrictions

8.1. You agree not to:

(a) use the Service for any unlawful purpose or in violation of any applicable law or regulation;

(b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;

(d) introduce any virus, malware, or other harmful code;

(e) use the Service to compete with the Company or to develop a competing product;

(f) scrape, crawl, harvest, or extract data from the Service by automated means;

(g) resell, sublicense, or otherwise commercialize access to the Service without express written permission;

(h) impersonate any person or misrepresent your affiliation;

(i) overload, degrade, or impair the operation of the Service;

(j) use the Service in any manner that the Company, in its sole discretion, determines is inappropriate.

8.2. Violation of this Section authorizes the Company to immediately terminate your account, retain all fees paid, and pursue any and all available legal remedies.

9. Intellectual Property of the Company

9.1. The Service and all associated software, code, designs, trademarks, logos, content, documentation, and intellectual property are the exclusive property of the Company and its licensors. All rights reserved.

9.2. Nothing in these Terms transfers any ownership interest in any Company intellectual property to you.

9.3. Any feedback, suggestions, ideas, or proposals you provide to the Company become the sole property of the Company, and you assign all rights therein to the Company in perpetuity, without compensation.

10. DISCLAIMER OF WARRANTIES

10.1. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY.

10.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:

(a) any implied warranty of merchantability; (b) any implied warranty of fitness for a particular purpose; (c) any implied warranty of non-infringement; (d) any warranty arising from course of dealing or usage of trade; (e) any warranty that the Service will be uninterrupted, timely, secure, error-free, accurate, complete, or available at any time; (f) any warranty that defects will be corrected; (g) any warranty that the Service is free of viruses or harmful components; (h) any warranty that data will be preserved, secure, or recoverable; (i) any warranty regarding the accuracy of pricing, inventory, market data, or transaction information displayed.

10.3. No advice or information, whether oral or written, obtained from the Company shall create any warranty not expressly stated herein.

10.4. You assume all risk arising from your use of the Service.

11. LIMITATION OF LIABILITY

11.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY:

(a) indirect, incidental, special, consequential, exemplary, or punitive damages; (b) loss of profits, revenue, business opportunities, goodwill, or reputation; (c) loss, corruption, or alteration of data or Content; (d) cost of substitute goods or services; (e) business interruption; (f) any damages arising from third-party services, including Paddle, Convex, payment processors, or hosting providers; (g) damages arising from your reliance on any information provided through the Service;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2. AGGREGATE CAP. The Company's total cumulative liability arising out of or relating to these Terms or the Service shall not exceed the lesser of:

(a) the total amount of fees actually paid by you to the Company in the one (1) month immediately preceding the event giving rise to the claim; or

(b) One Hundred Hong Kong Dollars (HK$100.00).

11.3. The limitations in this Section apply notwithstanding the failure of any limited remedy of its essential purpose.

11.4. You acknowledge that the foregoing limitations are an essential basis of the bargain between the parties and that the Company would not provide the Service without such limitations.

12. Indemnification

12.1. You agree to defend, indemnify, and hold harmless the Company and its owners, directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, demands, actions, suits, proceedings, losses, liabilities, damages, fines, penalties, costs, and expenses (including reasonable legal fees on a full indemnity basis) arising out of or related to:

(a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any law or regulation; (d) your infringement of any third-party right; (e) your Content; (f) any dispute between you and any third party, including other Users; (g) any tax obligations arising from your use of the Service; (h) any claim by your customers, employees, or counterparties relating to your business.

12.2. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with such defense.

12.3. You shall not settle any matter without the prior written consent of the Company.

13. Service Availability and Modifications

13.1. The Company makes no commitment regarding Service availability, uptime, or performance.

13.2. The Company may, at any time, with or without notice: modify, suspend, discontinue, or terminate any aspect of the Service; impose limits on certain features; restrict access; or shut down the Service entirely.

13.3. The Company shall have no liability whatsoever for any such modification, suspension, or termination.

14. Third-Party Services

14.1. The Service relies on and integrates with third-party services, including but not limited to Paddle (payments), Convex (database and hosting), PostHog (analytics), Resend (email), and Google (authentication).

14.2. The Company is not responsible for, makes no warranties regarding, and disclaims all liability arising from the acts, omissions, availability, performance, or terms of any third-party service.

14.3. Your use of any third-party service is governed by that service's own terms and is at your sole risk.

15. Termination

15.1. The Company may terminate your access to the Service at any time, for any reason or no reason, with or without notice, and without any liability or, subject to Section 5.3, refund obligation.

15.2. You may terminate your account at any time by ceasing use of the Service. Except as provided in Section 5.3, no refund is owed.

15.3. Upon termination, all rights granted to you cease immediately, and Sections 7, 9, 10, 11, 12, 16, 17, and 18 survive indefinitely.

16. Governing Law and Dispute Resolution

16.1. Governing Law. These Terms and any dispute arising hereunder shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles.

16.2. Mandatory Arbitration. Any dispute, controversy, difference, or claim arising out of or relating to these Terms, including the existence, validity, interpretation, performance, breach, or termination thereof, or any dispute regarding non-contractual obligations arising out of or relating to it, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted.

16.3. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one. The language of the arbitration shall be English. The arbitration shall be confidential.

16.4. CLASS ACTION WAIVER. YOU IRREVOCABLY WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING AGAINST THE COMPANY. All disputes shall be resolved on an individual basis.

16.5. Limitation Period. Any claim must be brought within one (1) year after the cause of action arises, or it is permanently barred.

16.6. Injunctive Relief. Notwithstanding the foregoing, the Company may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

17. Force Majeure

17.1. The Company shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, third-party service outages, cyberattacks, or any other event of force majeure.

18. General Provisions

18.1. Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements, understandings, and communications.

18.2. Severability. If any provision is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

18.3. No Waiver. No failure or delay by the Company in exercising any right shall constitute a waiver. Any waiver must be in writing and signed by an authorized representative of the Company.

18.4. Assignment. You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without the Company's prior written consent. The Company may freely assign, transfer, or delegate these Terms in whole or in part without notice or consent.

18.5. No Third-Party Beneficiaries. Except as expressly provided, these Terms do not create any third-party beneficiary rights. The Contracts (Rights of Third Parties) Ordinance (Cap. 623) of Hong Kong is expressly excluded.

18.6. Notices. Notices to you may be given by email, in-app notification, or posting to the Service. Notices to the Company must be sent to support@tradetracktcg.com.

18.7. Independent Contractors. Nothing in these Terms creates any partnership, joint venture, agency, fiduciary, or employment relationship between the parties.

18.8. Headings. Headings are for convenience only and have no legal effect.

18.9. Language. These Terms are drafted in English. Any translation is provided for convenience only; the English version governs in case of conflict.

18.10. Counterparts and Electronic Acceptance. Electronic acceptance of these Terms constitutes valid execution and is binding to the same extent as a handwritten signature.

19. Contact

For questions regarding these Terms, contact: support@tradetracktcg.com

TradeTrack TCG Sole Proprietorship Hong Kong SAR

BY USING THE SERVICE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.